“We have just purchased a Toyota HiLux SR5 in Melbourne. Mick Pelchen made the whole process seamless and absolutely went the “extra mile” to ensure that a)we got what we wanted and b) we were shielded from the dealer. He made sure that we were kept informed on the progress while we were overseas, and made sure the delivery was on time. Mick worked very hard with the dealer’s technical installer to make sure that all after market items were installed in the correct place. By using Mick we saved about $2000 compared to other dealer quotes so all in all extremely good value and he was a genuine conduit for us to achieve what we wanted.”